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STUDIO POLICY

Pole Dance Academy Malta - Effective 1st May 2025 

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1. Class Booking

  • Students must book their classes online via the website.

  • Online booking is allowed up to 2 hours before the class start time.

  • If you wish to join a class but cannot book online, you must either:

    • Visit the studio in person to register, or Contact us directly (WhatsApp, phone, or email) to book you into the class manually.

  • Walk-ins without prior notice are not guaranteed entry if the class is full.

 

2. Class Rescheduling

  • Class rescheduling is allowed up to 8 hours before the class start time.

  • To reschedule, please log in to your account on our website.

  • Rescheduling is only permitted for the same class type (e.g., Pole for Pole, Aerial for Aerial).

 

3. Class Cancellations

  • If you cancel more than 8 hours before class, your class credit will be returned to your package for future use.

  • If you cancel less than 8 hours before class, the session will be deducted from your package.

  • No refunds are given for cancelled classes, regardless of the notice period.

 

4. Class & Package Purchases

  • All class packages and membership purchases are final, non-refundable, and non-transferable.

  • Packages bought on offer cannot be extended or refunded.

 

5. Late Arrival Policy

  • Students arriving more than 10 minutes after the class start time may not be allowed to join the session, at the instructor’s discretion, for safety and class flow.

  • Late arrivals are still counted as attended and will be deducted from the package or membership.

 

6. Membership Suspension & Freezing

  • Memberships are non-freezable, except in the case of a certified medical condition.

  • A valid medical certificate must be provided to request a suspension or extension.

 

7. Membership Activity Requirements

  • To maintain an active membership, members must attend at least one class every 21 days.

  • If a member does not attend any classes for 21 consecutive days, the membership will be considered inactive and automatically cancelled.

  • Cancelled inactive memberships are non-refundable and non-extendable, unless supported by a certified medical reason.

  • It is the student’s responsibility to manage class bookings and attendance to stay active.

 

8. Studio Class Changes & Cancellations

  • Pole Dance Academy Malta will make every effort to ensure classes run according to the published schedule. However, classes may be cancelled or rescheduled due to unforeseen circumstances or insufficient participant numbers.

  • The minimum number of participants in a class is 3

  • In such cases:

    • Students will be notified 2hrs in advance by email or phone.

    • Cancelled class credits will be returned to the student’s account for use.

 

9. Health & Safety Waiver

Pole Dance Academy Malta prioritises the safety and wellbeing of all participants. However, it is important to recognise that pole dance, aerial arts, and fitness activities carry inherent risks of physical injury.

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By attending classes, students acknowledge and agree to the following:

  • They are participating voluntarily and accept full responsibility for their own health and safety during all activities at the studio.

  • They will inform instructors of any pre-existing injuries, medical conditions, or health concerns before participating in any class or event.

  • They understand that participation is at their own risk and release Pole Dance Academy Malta, its instructors, and staff from any liability for injuries sustained during classes, workshops, or events.

  • If a student feels unwell or experiences pain during any class, they are expected to stop immediately and inform the instructor.

 

10. Important Notes

  • Always double-check your booking and cancellation deadlines.

  • Please arrive on time to ensure a smooth and safe class experience.

  • Communication and timely attendance are the member’s responsibility.

 

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